Received an alert about an unknown NC TagOne tracker near you? If you see a notification on your Android device for an unfamiliar NC TagOne (a NINE CARAT brand item finder), you can tap the notification to make the device play a sound and locate it. Once found, follow the simple steps below to disable it.

To Disable the NC TagOne:

  1. Open the product's back cover and locate the switch button.

  2. Quickly press the button five times within two seconds.

  3. When NC TagOne is disabled, you will hear a confirmation sound.

Important: After disabling, the NC TagOne will be unlinked from the Find Hub network. This means:

  • The original owner will stop receiving location updates for this device.

  • You will no longer get alerts about this specific NC TagOne.


To Enable Identification:

 1. Open the product's back cover and locate the switch button.

 2. Quickly press the button six times within two seconds.

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